You have researched the differences between residential cleaning services. You know the pros and cons of in-house and outsourced cleaners. Now, how do you choose a commercial janitorial service provider? Choosing the right cleaning company can be a hassle, but don’t worry because we will cover every aspect you need to look for in a commercial janitorial company.
Choosing a Cleaning Contractor – 8 Things To Look Out For
Let’s be honest: choosing a commercial janitorial service isn’t the most exciting task on your to-do list. But it’s important. A clean and well-maintained workspace isn’t just about appearances – it impacts employee morale, productivity, and even your company’s image. So, how do you find the right cleaning service that will deliver what they promise and not leave you with more headaches than clean floors?
Here are eight things you should look for:
- Experience and Reputation
- Range of Services
- Insurance and bondings
- Eco-friendly cleaning
- Customization
- Employee screening and testing
- Responsiveness to communication
- Pricing and contracts
1. Experience and Reputation – Don’t Go with the Newbies!
This might seem obvious, but it’s worth emphasizing. How long has the company been in business? Do they have experience cleaning your type of facility (office, medical building, school, etc.)? Don’t be afraid to ask for references and check online reviews (Google, Yelp, etc.). A company with a long track record and positive feedback is a safer bet than a brand-new startup with no history.
2. Range of Services – One-Stop Shop or Specialized?
What exactly do you need to be cleaned? Do you just need basic office cleaning (trash removal, vacuuming, restroom cleaning)? Or do you have more specialized needs, like window washing, carpet cleaning, floor stripping and waxing, or post-construction cleanup?
Make sure the company offers the specific services you require. Some companies offer a wide range of services, commonly known as a “one-stop shop,” while others specialize in certain areas.
3. Insurance and Bonding – Protect Yourself!
This is another crucial factor, as accidents happen. Make sure the janitorial service has adequate liability and worker’s compensation insurance. This protects you from financial responsibility if a worker is injured on your property or if something is damaged during cleaning.
Ask to see their insurance certificates—a reputable company will be happy to provide them. Don’t skip this step!
4. Green Cleaning Options – Eco-Friendly Matters
This has become an important factor because more and more businesses are prioritizing sustainability, and cleaning practices are part of that. Does the company offer green cleaning options? Do they use environmentally friendly cleaning products and practices?
This is not only good for the planet, but it can also be healthier for your employees. Ask about their green cleaning policies and certifications.
5. Customized Cleaning Plans – No Cookie-Cutter Solutions
Your business is unique, and your cleaning needs are unique. A good janitorial service will work with you to create a customized cleaning plan that meets your specific requirements and budget. They won’t try to force you into a one-size-fits-all package.
Ask about their process for assessing your needs and developing a tailored plan; that is where they will open up.
6. Employee Screening and Training – Who’s Cleaning Your Space?
You’re entrusting these people with access to your business, so knowing who they are and how they’re trained is important. Does the company conduct background checks on their employees? What kind of training do they provide? A reputable company will invest in hiring and training reliable, trustworthy cleaning staff.
7. Responsiveness to Communication – How Easily Can You Reach Them?
Another factor is responsiveness – how easy is it to contact the company? Do they have a dedicated point of contact? How quickly do they respond to questions or concerns? Good communication is essential for a successful working relationship. You need to know that you can reach them if there’s a problem or if you need to adjust the cleaning schedule.
8. Pricing and Contracts – Get It in Writing!
Pricing is another factor, but don’t just go with the cheapest option. Get detailed quotes from several companies and compare them carefully. Make sure you understand exactly what’s included in the price and what’s considered an extra.
If a company cannot provide you pricing in writing, it’s a big red flag
S&S Janitorial Services – Your Reliable Cleaning Contractor That Checks All The Boxes And Beyond
If you are reading this blog, chances are that you need a commercial cleaning janitorial services provider. What if I were to tell you that there is a company that ticks all boxes and beyond? S&S Janitorial Services is a cleaning contractor that has been in the industry for over 25 years, and we are known to satisfy our customers.
We have been in the cleaning industry long enough to be considered a top provider of commercial cleaning janitorial services in Pittsfield, MA. That’s not us speaking; you can look that up on testimonials on our website. Whether you are a homeowner or a businessperson, we ensure our work leaves a pleasant smile on your face.
